![]() ![]() It's Zoiper Classic (version 2. Be patient while the installer finishes. Is it Zoiper 3 or Zoiper Classic answered by Katina (23,910 points) selected by Anton ask related question comment share Hello, Thanks for fast answer.A verification prompt will appear, enter your username and password.After executing, the ZoiPer 5 Install Wizard will begin.From your Downloads folder, double-click to execute the installer.After the download prompt appears, save the file to your Downloads folder and wait for it to complete.If you have already downloaded and installed ZoiPer 5, please read ZoiPer 5: Active and Configure Click Finish to launch ZoiPer 5 and exit the installer. Be patient while the installer finishes.Click Next to continue and install ZoiPer 5 on your computer. ![]() Select which users should be able to use the new ZoiPer 5 application.We recommend using the default destination. Select an installation folder for ZoiPer 5.We recommend only selecting Add Desktop Shortcut. 1: One-time fee, 2: Easy to use and to setup, 3: Works well with other software as a SIP phone, 4: No crashes. Select which components to be included. See a list of features that Zoiper offers.Read the license agreement and click Next after making I accept the agreement to proceed.After executing, the ZoiPer 5 Setup Wizard will begin.After the download prompt appears, save the installer to your Downloads folder or run the installation by left-clicking.If you have already downloaded and installed ZoiPer 5 for Windows or macOS, please read ZoiPer 5: Activate and Configure Download and Install for Microsoft Windows Make sure the computer has internet access.Ĭheck the transport setting under Settings > Preferences > Advanced Tab > Select Use UDP Transport.Ĭheck the Domain under Zoiper’s Settings > Preferences > General Tab > SIP account options and ensure that it matches the SIP Registrar from the customer portal.The following information will showcase how to download and install ZoiPer 5 application for Microsoft Windows and macOS. Password – Most common source for error.Check the following under Zoiper’s Settings > Preferences > SIP account options to make sure they match the credentials in the customer portal: If the phone is not registering and shows a SIP 401 – Unauthorized message the SIP credentials used to setup the phone may be incorrect. Zoiper Error Codes SIP 401 – Unauthorized The softphone is now configured to your Vonage extension and ready to use. NOTE: Marking the option for Subscribe and Publish Presence results in audio quality issues or loss of registration. Use rport, Use rport media and Force RFC-3264 are checked.Subscribe presence and Publish presence are unchecked.Make sure the following options are configured: Make sure that only the u-law codec is under Selected Codecs. Input the SIP/Authorization ID into the Auth.Verify that the Domain, Username, and Password fields are populated with the appropriate information.Under the General tab do the following:.Select Settings, then click Preferences.Click Close after Zoiper reports the account has been added.Please select I know what I'm doing and continue with the installation. You are given the option to try again, change your settings, or I know what I'm doing. ![]() NOTE: Sometimes after inputting the account name, it gives an error saying that it can't connect.
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